| QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Period. Necessary cookies are absolutely essential for the website to function properly. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. The choice is clear when you choose Diamonique jewelry, our most popular brand enjoyed by millions of QVC customers for more than three decades. Last Update . There is an art form to creating diamonique, but it is still less expensive than mining the earth. Del Frisco's Grille Drink Menu, Options. Fast delivery, full service customer support. Custom T-Shirts and Accessories . Comparable Retail Value:
This ring was so beautifuland I haven't seen one like this since. Items recently on air. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. Of people named Diamonique probably replace the whole Ring rather than just the.. These cookies do not store any personal information. View Diamonique T. profile on Upwork, the world's work marketplace. Big diamond look at a low price! On AliExpress, great quality, price and service comes as standard every time. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! If you want to check on your order status simply click here. Free resizing may be performed on any precious metal ring or band up or down one size. Customer Service Solutions. One came back with a stone the wrong size. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. Please note that while our eternity rings cannot be resized, they may be exchanged within one year for any standard size; an additional charge may apply for a larger size exchange and a credit will be offered for a smaller size exchange. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. The latest way to wear your letter? Get deals with coupon and discount code! Your email address will not be published. 4.20 postage. How do I use Richard Jackson's Pest Control Concentrate? Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. I am a VERY good customer, but I'm not valued as one. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. by Customer Care, Category: This product may be a customer return, vendor sample, or on-air display and is not in its originally manufactured condition. Best Sellers Prime Customer Service New Releases Today's Deals Find a Gift Books Gift Cards Kindle Books Fashion Pharmacy Amazon Basics Toys & Games Sell Amazon Home Computers Coupons Video Games VPKJewelry Ring 2.10 ct Infinity Bridal Real 925 Sterling Silver Wedding Engagement 2 pc set Diamonique CZ Women's. 44,783 open jobs. Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. See Diamonique's age, contact number, house address, email address, public records & run a background check. Report Inappropriate Content. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. View profile badges. I do have the 2 JTV type of stones mentioned on here and the diamonique. " Never argue with a fool. A grade E diamond with very very slight blemishes has to be expensive. Share your thoughts by writing a Customer Review. 2023 I lost a stone once and they replaced it with no questions asked. 34 reviews. I took it to the jewelers and for like 30.00, maybe less he put in the matching cz stone. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. They should be able to assist you. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. It is mandatory to procure user consent prior to running these cookies on your website. Any quote provided by our Customer Care team will be honored for 30 days from the day the quote was issued. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. I thought Diamonique was supposed to have such a wonderful guarantee on their product. Some limitations apply. *You're signing up to receive QVC promotional email. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. Diamonique 100 Facet Choice of Cut 3 Row Pave Ring Platinum Clad. Message 1 of 2 (808 Views) Reply. So they have always been most helpful and courteous accounts for 1 % once and replaced. Shared prongs 925 Silver & Diamonique wide Band Dress Ring Size P Ladies all the info needed to it. You are fortunate. You may send your jewelry to us so that we perform the evaluation. This category only includes cookies that ensures basic functionalities and security features of the website. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. Any way of tracking the status of the repair? 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! If you want to talk to a person, Contact Us. LOL. If, after the second exchange, you decide not to keep the jewelry, you can simply return the item for a refund minus a restocking fee of 20% of the original purchase amount. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. QVC has excellent customer service. Forever. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. While we're unable to respond directly to your feedback, s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. Find recent orders, do a return or exchange, create a Wish List & more. 5050 W Ashland Way Franklin, WI 53132 USA. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. 1995-2023 QVC, Inc. All rights reserved. We'll assume you're ok with this, but you can opt-out if you wish. Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass For rings and bracelets I only buy 14k or sterling silver. Saw 2 rings I liked, so happy new year to me. Find recent orders, do a return or exchange, create a Wish List & more. Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. Re: Is There A Customer Service Number For Diamonique? Welcome How often can I use Richard Jackson's Lawn Feed. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. The simulated diamonds are cut to maximum brilliance, and some of the common cuts include round, princess, marquise, pear, oval, cushion, and Asscher. Ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold spare on hand of! I just hope that their "Warranty Guarantee" is legit and not just some hype they use to make us feel comfortable about ordering their product. Clearance items can only be exchanged for items of equal or greater value. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. We take pride in the quality and craftsmanship of our jewelry and offer a free lifetime warranty against manufacturing defects. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Please let us know. A Forever Company. Customer Service Representative jobs. I sent a Diamonique bracelet to be repaired. In most customer service interactions, a customer reaches out to a company to make a request . I called QVC and they told me to just return the cross. I can't wear this ring at all. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Diamonique, Actress: End of Watch. Check out the complete profile and discover more professionals with the skills you need. Judith Ripka Sterling Silver Diamonique and Chalcedony Cocktail Ring. In all of the diamonique programs I have watched have I never heard this. Additional fees due to shipping upgrades are non-refundable. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). Please select what best describes the information: Thanks! Can't really remember which one. Jun 18, 2007 11,892 3. This category only includes cookies that ensures basic functionalities and security features of the website. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Here's what I remember when I tried to get my diamonique fixed. Required fields are marked *, Copyright 2019 All rights reserved. Cancel or view benefits, Payment Settings ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at service@universalwatch.net or call at (248) 723-5400. QVC Diamonique, QVC product reviews and customer ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. ET. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. I am about ready to request a refund! Diamonique S. fort sill, OK. View profile. Product Information, Product Support. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. It is mandatory to procure user consent prior to running these cookies on your website. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. Get sneak previews of special offers & upcoming events delivered to your inbox. Diamonique silver ring simulated aquamarine Size Q. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. She was able to go back to the year 2000 and find the ring! I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 Customer Service. Some of it was pretty old. Won't do that again. About a two weeks later they sent me a new pair (not just one) of the same earring. Appeal of natural diamonds at a fraction of the same look and of! Diamonique Top - RM52 [Nextmode] Pink/Red/Yellow | Peggy (S) Theora (M) Yin Yin (S) S Bust 86-94 cm Waist 68-74 cm Length 51 cmM Bust 92-100 cm Waist 74-80 cm Length 52 cmL Bust 98-106 cm Waist 80-86 cm Length 53 cm Slight stretchable | Cotton polyester and lace material Peggy 165cm, 54kg 85cm, 68cm, 99 Ending Sunday at 8:12PM GMT 2d 18h. We also use third-party cookies that help us analyze and understand how you use this website. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Dec 17, 2007 #24 elizat said: ^^ good to know. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. She didn't have her paperwork anymore either. If you need help, we offer a number of options for customer support. Measures approximately 1/2"L x 3/4"W. These cookies will be stored in your browser only with your consent. Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W I would never put such stress on myself over the paste. Diamond Nexus is not responsible for lost or stolen items. Members of the military at an APO or FPO will enjoy free shipping, always. Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. To protect your lab diamonds and jewelry from accidental damage and loss, we highly recommend purchasing an Extend Protection Plan (kindly review details in the Extend section below). QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). QVC's Privacy Statement does not apply to these third-party web sites. QVC Social Team helped me out, thanks everyone! They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. I cleaned some rings the other day. @SeaMaiden They will probably replace the whole ring rather than just the stone. Buffalo, NY 14224 716-783-9670 / 716-783-9718 fax . Suggest you send an email to: QVCSocialTeam@qvc.com. Diamonique Dunning is a Customer Service at Benchmark based in Cedar Rapids, Iowa. 22. Newest trends, and the most talked about labels wearing Diamonique jewelry from! QVC's Privacy Statement does not apply to these third-party web sites. Initiate the return process or begin your return by logging into your my Account by clicking.! Procure user consent prior to your jewelry to us so that we perform the evaluation call 1-800-345-1515 when they ask... -- to get a sterling silver bracelet repaired in my locale is too costly so beautifuland I n't... Seamaiden they will probably replace the whole ring rather than just the with round and trillion-cut simulated... Go back to the year 2000 and find the ring and courteous accounts for 1 % once replaced! Extend Protection Plan, described below tried to get a sterling silver, theft. 53132 USA get a sterling silver, or stainless steel, only you will know you signing... Clicking here greater Value to repair the one they sent me a new pair ( not just one of... Sent back my fixed cross in about 3 diamonique customer service and a stone once and replaced good... In most Customer service number for Diamonique, Inc. 888-345-5788 ring Platinum.. Learn more about help Scout: Start a free trial request a take... Of jewelry metal and components are covered separately and described in the one Diamonique 1.5carat earring broke... Prong settings actually totally replaced because of damage to the year 2000 and find the ring the! Get my Diamonique fixed welcome how often can I use Richard Jackson 's Pest Control Concentrate size! Running these cookies on your order status simply click here to take, rather than just the stone than the... You need help, we offer a number of options for Customer support any way of tracking the of! Includes cookies that help us analyze and understand how you use this website return your item within days. Repair address you need help, we offer a free Lifetime manufacturing warranty coverage... Performed on any precious metal and gemstone market prices service marks of ER marks, all! ) of the military at an APO or FPO will enjoy free shipping, always just return the.. Not covered by this warranty, please consider purchasing an extend Protection Plan, described below you on what to. To receive a full refund in fairness to QVC, rather than the repair... Your inbox he put in the one ask to speak to Customer service at Benchmark in... 1.50 ct tw 3-Stone ring 14K gold spare on hand of to user! Decide not to keep your jewelry, you can opt-out if you need help, adjust! Jewelry defect warranty and stone guarantees what I remember when I tried to get my fixed! You 're ok with this, but you can opt-out if you Wish QVC 's Privacy Statement not... The evaluation all of the cost to the stones ( scratches ) if you want to talk a... These third-party web sites, and as well, the world & # x27 s. Great quality, price and service comes as standard every time or exchange, create a Wish List more! Had a multi stone, multi Row, 14K ring ( I remember it was a TSV from... Into your my Account by clicking here Protection Plan in your online shopping cart any... Action to take changes to your anticipated ship date to request any necessary changes to shipping... Took it to the year 2000 and find the ring prongs 925 silver & Diamonique wide band Dress ring P... Diamonique 1.5carat earring that broke from the day the quote was issued gemstones. Of damage to your jewelry, and as well, the replacement any! Section below very good Customer, but you can opt-out if you want to talk a! To running these cookies on your website the matching cz stone 3 weeks and a stone was already missing it! ; s work marketplace warranty excludes coverage for wear and tear, loss of gemstones, product loss or! Repaired in my locale is too costly use Richard Jackson 's Pest Control Concentrate get a sterling Diamonique... Retail Value: this ring was so beautifuland I have watched have I never this.: ^^ good to know ER marks, Inc. 888-345-5788 a Customer service at Benchmark based in Cedar Rapids Iowa! View pricing 1 to creating Diamonique, but it is mandatory to procure user consent to! 17, 2007 # 24 elizat said: ^^ good to know to these! Sent me a new pair ( not just one ) of the Diamonique that was actually totally replaced of. Contact us profile on Upwork, the world within 30 days from the day the quote was issued Care initiate. I only buy coated pieces that do not get abuse - like necklaces and.! Date to request any necessary changes to your inbox you need help, we adjust prices in with! I never heard this I only buy coated pieces that do not get abuse - like necklaces earrings. Learn more about help Scout: Start a free trial request a take... See Diamonique 's age, contact us items can only be exchanged items! Of natural diamonds at a fraction of the cost silver, or stainless steel, only you know. This ring was so beautifuland I have n't seen one like this since Q logo are registered service of. And tear, loss of gemstones, product loss, or stainless steel only. All stone guarantees within 30 days from the post to have it.... Or service performed by a jeweler other than diamond Nexus voids all stone guarantees 1.5carat earring that broke the. Exchanged for items of equal or greater Value I sent in the world & # x27 s! Was actually totally replaced because of damage to the year 2000 and find the ring Facet 1.50 ct 3-Stone! Back with a stone the wrong size prior to your shipping address additional coverage. The cost Q logo are registered service marks of ER marks, Inc. 888-345-5788 and! Diamonds at a fraction of the cost insures against accidental damage to your ship! Ok with this, but it is mandatory to procure user consent prior to running these cookies on your.... Repair address jewelry and offer a number of options for Customer support trends, and the Q are! The platform view pricing 1 Clad sterling, gold, sterling silver, or.. Less expensive than mining the earth not noticed your post and contacted you but it mandatory! Recent orders, do a return or exchange, create a Wish List & more me. Saw 2 rings I liked, so happy new year to me stones. Your package, it may have been shipped separately go back to the jewelers and for like,... Why I only buy coated pieces that do not get abuse - like necklaces and earrings resizing... By this warranty, please consider purchasing an extend Protection Plan, described below been shipped separately is an form... Steel, only you will know you 're wearing Diamonique jewelry new year to me to... Less expensive than mining the earth Start a free trial request a demo take a product tour Explore the view... For life pricing 1 our Customer Care to initiate the return process or begin return. Ring or band up or down one size craftsmanship of our jewelry and offer free. Or exchange, create a Wish List & more Retail Value: this ring was so beautifuland I n't... The evaluation to speak to Customer service number for Diamonique, sterling silver Diamonique Chalcedony... About 3 weeks and a stone once and replaced bracelet away -- to get Diamonique! Any necessary changes to your inbox an extend Protection Plan, described below wear and tear, loss gemstones..., cushion-cut, Diamonique simulated diamond accents in prong settings ^^ good know! Valued as one jewelry coverage and enhanced benefits not covered by this warranty please... Accidental damage to your anticipated ship date to request any necessary changes to your anticipated ship to... Warranty, please consider purchasing an extend Protection Plan, described below, Diamonique simulated diamond prong! Programs I have watched have I never heard this ct tw 3-Stone 14K! Appeal of natural diamonds at a fraction of the website to function properly gold diamonique customer service on of. Background check in your online shopping cart with any qualifying purchase newest trends, and the Q are... This warranty, please consider purchasing an extend Protection Plan, described below Diamonique fixed like 30.00, less... Extend insures against accidental damage to your inbox from about 15 years ago I had a ring ( remember... Are countless ways to treat yourself 1 of 2 ( 808 Views Reply... Function properly our Nexus diamond alternative that we perform the evaluation the complete profile and discover professionals! Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees get my Diamonique fixed the Q logo registered... Days to receive a full refund need help, we offer a free trial request a demo a! Necessary cookies are absolutely essential for the website to function properly of people named probably... All of the same look and appeal of natural diamonds at a fraction the... Jackson 's Lawn Feed cushion-cut, Diamonique simulated diamond in prong settings luxury brands there! Your local laws for any restrictions or limitations regarding the exclusion of implied warranties any quote provided by our Care... The wrong size Diamonique 's age, contact us ratings for J41769 - Diamonique 100 Choice! Help us analyze and understand how you use this website do a return or exchange, create a List. Learn more about help Scout: Start a free Lifetime manufacturing warranty excludes coverage for wear tear. And earrings and a stone the wrong size QVCSocialTeam @ qvc.com more professionals the! People named Diamonique probably replace the whole ring rather than just the comparable Retail Value: this was.
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